Terms of service.

Refund & Exchange Policy:

No refunds or exchanges:

  • Due to the fact that all of our products are of a digital nature, they cannot be returned or exchanged. We can't issue refunds after the purchase has been made. 

Limited refunds:

  • We have a 10 day money back guarantee! If you have gone through the content and decided that the template isn’t going to work for you, first, reach out to support and explain to us why your situation has changed or why the template isn’t going to work for you (in case we can help resolve any issues instead of refunding). If we can’t help, from there we can issue the refund. Make sure you reach out to support regarding this within 15 days of your purchase, or we cannot process a refund.

Exchanges:

  • If you decide that the template you chose isn’t working for you, we are happy to exchange it for another design. Please message our support team if this is the case.

Template Licensing:

Limited licensing

  • Each Squarespace Template purchase may be used for one website. 1 template purchase = 1 license for 1 website. If you want to use the same template on a second website, you will need to repurchase it again to buy another license.

Unlimited licensing

  • Each Squarespace Template purchase comes with an unlimited license, meaning that you can use it as many times as you want to on as many different websites as you want to. 1 template purchase = unlimited websites.

Copyright:

Terms we recommend:

  • The design is copyrighted [your business]

  • You may not resell the design or claim the design as your own.

  • You may not share the template, graphics, files or any design elements provided in your purchase with anyone else.

  • Any photography provided with the template is for demonstration purposes only and copyrighted to its original creator. You must replace these photographs with your own / source images yourself. We hold no liability for any image licensing / copyright issues that may occur through your use of any supplied images. 

Template Delivery

We will always do our best to have your template sent within 48 hrs but this time frame may be longer due to unforeseen circumstances and we can’t guarantee that it won’t take longer. Please contact us if it has been over 72 hours or 3 days and you have not yet received your template.

Squarespace Template Ownership

Once the template is added into your account it is your responsibility to add your own content and edit the site. If you make any accidental changes to the template we cannot reverse these for you.

A purchase of a Template includes your chosen template delivered only once. 

If you make any accidental changes to your template and want the template sent again, if you accidentally delete the template, or if you don’t accept the invitation to your new template within 6 months of purchase and your free trial expires, then you will need to repurchase the template so we can send it again.

Your template will come into your account on a 6 month free trial. If you let this free trial run out, Squarespace will mark your website for deletion. If your website gets deleted and you want the template resent, you will have to repurchase the template so we redeliver it. Make sure your trial doesn’t run out by asking Squarespace support for a trial extension, or upgrading your site to a paid plan.

Intellectual Property

You are granted a non-exclusive, non-transferrable, revocable license to access and use the Site in strict accordance with these Terms. All content included on this Site is the property of Company and is protected by copyright and other laws that protect Company’s intellectual property and proprietary rights. You agree to not modify, publish, transmit, reverse engineer, or create derivative works found on the Site. You agree that you do have nor will have any ownership rights in any protected content, and that Company does not grant you any licenses, express or implied, to the intellectual property of Company except as expressly authorized by these Terms.

Indemnification

You agree to indemnify, defend, and hold harmless Company, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses relating to or arising out of you use of the Site or services.

Dispute Resolution

Both You and Company agree that any dispute or claim arising from or relating to these Terms shall be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.

Liability Disclaimer

The information and content on this Site may include inaccuracies or typographical errors. Company may make periodical changes at any time. Company makes no representations about the suitability, reliability, timeliness, or accuracy or the information on the Site. To the maximum extent permitted by applicable law, in no event shall Company be liable for any direct, indirect, punitive, incidental, special, consequential damages, or any other damages, without limitation. 

International Users

Company is owned and operated in the United States. If you access the Site or services provided by Company outside of the United States of America, you are responsible for compliance with your local laws. 

Access Restriction

Company reserves the right, in its sole discretion, to terminate your access to the Site at anytime without notice.

Governing Law

These terms are governed by the laws of South Carolina without regard to its conflict of law rules, and the laws of the United States of America.

Entire Agreement

This agreement constitutes the entire agreement between you and Company with respect to the Site and supersedes all prior or contemporaneous communications between you and Company.

Severability

If any part of this agreement is determined to be invalid or unenforceable, the rest of this agreement shall still be enforceable and the portion deemed invalid will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.

Change to Terms

Company reserves the right, in its sole discretion, to change these Terms. The most current version of the Terms will supersede all previous versions. Company encourages you to periodically review the Terms to stay informed on updates.

Contact Us

Company encourages you to contact us at hello@jaleeacox.com with any questions or comments regarding these Terms.